In this demonstration with transfer calls from a Fanvil X6 to a Fanvil X3 phone - both are supplied by Coates IT.
We're using the 3CX telephone system - Coates IT is a 3CX Silver Partner, and offer phone systems to businesses across Scotland.
Please watch the video below to see a call being transferred.
The above method is called a 'blind transfer'. But if you want to speak to the person first, and introduce the call, do this: