Coates IT is a Fife-based IT services company, established for over 20 years, with a wealth of experience and a proven track record. We provide a wide range of bespoke services to diverse sectors including finance, architecture, law, agriculture, retail, hospitality, property management and charity. As a trusted partner, with a thorough understanding of business processes, we provide managed and ad-hoc IT support services for small- to medium-sized businesses.
Our office in Lundin Links is conveniently situated to serve Edinburgh, Fife and Dundee but we also have clients both north and south of this area. We’re flexible and happy to travel so please get in touch to see if we can help you.
Our focus is on providing cost-effective IT services and support solutions to accommodate varying business requirements and robust, scalable, low-maintenance IT systems tailored to the specific requirements of your business. We can also deploy complete office network infrastructures from scratch. We specialise in Microsoft-based Cloud, IT solutions and Windows support but also have experience in software from multiple vendors including StorageCraft, Veeam, Vipre, Sage and Intuit. We are Microsoft Certified Professionals with many years’ experience in installing and supporting Microsoft server-based networks.
We are Cyber Essentials certified - certificate number QGCE1973
Coates IT’s greatest asset is the relationships we have built with our customers and here trust is key. We are proud that one of our customers has been with us for 17 years but we are not complacent – we are always looking for ways to enhance the service we provide. Dynamic and forward-thinking, we are committed to providing first-class IT consultancy and support, delivering a thoroughly professional, but personal, service adaptable to each client’s specific needs. We look after our customers’ systems as if they were our own.
For us, managing technology is all about enabling our customers to operate more efficiently and effectively. That’s why our IT managed services are focused on delivering tangible business benefits. Our aim is to give you peace of mind regarding your IT. Once we’ve discussed your goals and objectives, we’ll agree the best support package to fit your budget and we’ll look after your system for you. That way, you can relax, free to focus on what you do best – running your business.
We provide friendly and professional support of your business IT systems and are here to help whether that’s as your sole business IT provider or as back-up support to your existing IT department. We act as the internal IT department of many of our customers, monitoring their systems and being proactive, to keep their business working seamlessly. If problems do occur, we are responsive (we know how precious your time is) and we always explain issues in non-technical language! We can also help you (or your in-house IT team) to focus on strategic projects that will drive your business forward by freeing you from the burden of day-to-day systems management.
Our flexible managed services provide a smarter way to manage your IT, reducing your costs and providing the reliability and performance you need. From fully-outsourced IT managed services to traditional IT support, we can meet your every need. We understand, too, that your needs are likely to change over time and we’ve designed our services to be flexible and scalable – tailored to your changing requirements.
Coates IT is committed to ongoing training and staying ahead of the game, applying our knowledge and expertise in the service of your business. We provide: general desktop support; network design and implementation; migration to the Cloud; disaster recovery; security planning; complete infrastructure refreshes; project management; technical audits; office moves. And now we also supply and install VoIP phone systems. And, of course, we combine our technological skills with a thorough understanding of business processes.
So, if you’re looking for advice on how IT can help drive your business forward, please get in touch. We are here to help.